HCLTech launches AI-powered nano GCCs on AWS, targeting established GCCs and mid-market firms seeking smaller, scalable AI operations.
Nearly 44% of India's GCCs now own AI platforms and business outcomes, while 58% invest in agentic AI and specialised tech roles command higher salaries, says TeamLease Digital.
AssetMark appoints Joshi Alaparthi as VP and Head of India GCC. The former State Street executive will oversee technology, operations and team development.
India's GCCs could add 10–14 lakh jobs by 2031 despite AI automation, taking employment to 37 lakh, according to Embark's latest report.
Infosys and Truist expand their partnership to scale an AI-first GCC in Hyderabad, onboarding over 1,000 employees and integrating AI, data and banking operations.
India accounts for 75% of Nielsen's global innovation as the company expands AI-led advertising intelligence and audience measurement from Bengaluru.
QualiZeal appoints Sunil Upadrasta as Vice President and India Head, GCC, to lead business expansion, enterprise partnerships and AI engineering services.
Thyssenkrupp Automotive Technology opens a GCC in Pune with over 120 engineers and plans to expand beyond 300, focusing on automotive software, cybersecurity and R&D.
Haryana GCC Policy 2026 offers employment incentives for up to 10 years, R&D subsidies and operating cost support to attract multinational capability centres.
Jayavani Sarkar takes on the Head of Digital Marketing, GCC role at Aon after serving as Group Manager, bringing experience from Deloitte, TCS and AXA Business Services.
Jammu and Kashmir aims to attract Global Capability Centres as its startup count rises to 1,305. LG Manoj Sinha outlines a five-year roadmap for GCC growth.
Lululemon has appointed Vineet Mehta as Vice President of its India Tech Hub, bringing his experience in technology leadership and digital transformation.
TCS will take over Best Buy’s India GCC under a multi-year agreement and transform the operation into an AI-native technology and innovation centre.
Bupa Capability Centre India has appointed Rakesh Chandhok as Head of Global Infrastructure and Internal Products to support its global technology operations.
DoorDash has opened its first India office in Hyderabad with 500 professionals and plans to expand the workforce to more than 3,000 within two years.
IndusInd Bank has launched a dedicated GCC Banking vertical combining digital, employee, commercial card, forex and cross-border banking services.
India's GCCs could see 25,000 to 30,000 job cuts as AI drives leaner teams, even as demand grows for specialised technology roles.
Costa Rica is targeting Indian companies for new GCC, AI, engineering and digital operations as it positions itself as a nearshore hub for the Americas.
Fidelitus GCC Nexus appoints Dr. Ankita Gupta as Chief Business Officer to focus on business strategy, growth, go-to-market initiatives and market expansion.
Fuel Cycle is opening a GCC in Navi Mumbai focused on AI, engineering and product development, with an initial planned capacity of 50 employees.
Nearly 70% of India’s GCCs remain at the AI pilot stage despite growing adoption, as data, infrastructure, governance and talent gaps slow enterprise-scale deployment.
Workday is expanding its Chennai GCC, where teams are working on agentic AI, MCP, agent skills and core financial software as its India operations grow.
Starbucks will establish its first India GCC in Chennai, with the technology hub expected to create around 800 jobs in its first phase.
Swiss Re has appointed Puneet Kumar as Location Head for its India Global Capability Centre as GCCs take on wider technology and transformation mandates.
India added over 100 greenfield GCCs in the first eight months of 2026 as multinational companies expand AI, engineering and technology operations.
Hyderabad is gaining ground as a GCC hub, with rising office leasing and premium rentals narrowing its gap with Bengaluru in India's commercial real estate market.
Digital Divide Data has opened its first India GCC in Dehradun for AI, robotics and generative AI, with plans to expand from 150 to up to 1,000 employees.
Bhartiya Converge has appointed Eric Pagdiwalla as COO to lead consulting, business services and customer success as it scales its GCC enablement business.
Milacron has opened its first Global Capability Centre in Coimbatore, housing more than 60 engineers as it expands its engineering and innovation capabilities in India.
TCS has reportedly secured a five-year Best Buy India GCC mandate worth around ₹2,000 crore, covering technology services, data, analytics and AI.
BFSI emerged as India's largest GCC office occupier in H1 2026, with transactions rising 70% to 7.32 million sq ft as IT/ITeS demand declined.
WACKER has established a Global Capability Center in Pune with HCLTech to strengthen engineering, IT, automation and digital transformation capabilities.
Syneos Health appoints Madhuri Raya as Global Head, AI & Engineering and Technology Capability Center to scale its AI ecosystem and engineering capabilities.
Octave Intelligence opens a 2 lakh sq ft technology centre in Hyderabad and plans to scale to 2,000 engineers across AI, software, data, cloud and product development.
Kyndryl and Bridgepath partner to help enterprises build AI-native GCCs by embedding artificial intelligence across delivery, operations, governance and decision-making.
Columbia Group establishes its first India GCC in Mumbai, with plans to hire 220 employees across digital solutions, ship management and operational functions.
CIBC leases 1.21 lakh sq ft of managed office space in Hyderabad for its GCC in a five-year deal valued at around ₹180 crore.
Julius Baer has leased 74,037 sq ft in Mumbai's Andheri East for its Global Enterprise Services operations, expanding its India GCC footprint.
Standard Chartered is strengthening its India GCC strategy as industry estimates project the country's global capability centre market to reach $105 billion by 2030.
Acumatica has opened a Global Capability Center in Hyderabad with more than 30 employees, initially focusing on engineering and global product development.
Schreiber Foods has partnered with Ascendion to deploy agentic AI across its global operations, modernising software engineering and enterprise workflows.
JLL has opened a new Global Capability Centre in Hyderabad and plans to expand its workforce to 1,600 as it strengthens global technology and business operations.
J.S. Held has appointed Irvinder Singh Lail as Head of Global Capability to strengthen global operations, AI-enabled service delivery and digital transformation.
Tamil Nadu has signed MoUs to expand its Global Capability Centre ecosystem and facilitate the University of Western Australia's first India campus in Chennai.
PUMA will establish a Global Capability Centre in Pune to support global technology, digital and enterprise operations, strengthening its India expansion strategy.
Aperam has opened a Global Capability Centre in Hyderabad to strengthen digital transformation, engineering, analytics and enterprise technology capabilities.
HCLTech will invest ₹14,257 crore to establish its first AI Data Center in Odisha with Sarvam, strengthening India's sovereign AI and digital infrastructure.
HCLTech has signed a seven-year AI transformation deal with Guardian and will acquire the insurer's India GCC for $10.5 million, adding nearly 2,000 employees.
NTT DATA Business Solutions has opened a new Global Capability Centre in Visakhapatnam to expand AI, cloud and enterprise technology services.
TVH has expanded its India Global Capability Centre to strengthen AI, digital engineering, cloud technologies and enterprise innovation.
The government will assess AI's impact on India's GCC sector as it looks to drive higher-value technology roles and strengthen the country's position as a global innovation hub.
Dabur has established AI powered IT and Digital Marketing GCCs to strengthen MarTech, consumer engagement, analytics and enterprise digital transformation.
Nestlé has launched a new Global Capability Centre in Hyderabad through Nestlé Business Services to strengthen AI, analytics and digital business operations.
Japanese companies are rapidly expanding GCCs in India, driven by AI, digital transformation and technology talent, making Japan the fastest growing APAC contributor.
India's GCCs are becoming global AI hubs, with over 1,200 centres embedding AI and driving enterprise innovation, according to the Nasscom-Zinnov report.
Merck has opened a new Global Capability Centre in Bengaluru to support global healthcare, life sciences, technology and enterprise operations.
Under Armour has appointed Madhu Natesan as Vice President and Managing Director of its India Global Capability Centre.
Target has signed a ₹1,250 crore office lease in Bengaluru, expanding its India GCC and reinforcing the city's leadership in global capability centre growth.
Levi Strauss has appointed Vijay Nair to lead its India Global Talent Hub and GCC, reinforcing India's strategic role in global operations.
Nationwide has launched a Global Capability Centre in Hyderabad to support AI, engineering, data and digital transformation initiatives globally.
Blupace Tech has opened a Hyderabad GCC to strengthen global digital delivery, engineering and transformation services.
Uttar Pradesh is expanding its GCC strategy beyond Noida, targeting tier-2 and tier-3 cities to attract technology, AI and global business investments.
India's AI workforce has reached 920,000 professionals as GCCs, IT services firms and enterprises shift from AI pilots to large-scale deployment and governance.
N-able has launched a new Global Capability Centre in Bengaluru, strengthening its cybersecurity operations and tapping into India's technology talent pool.
Uttar Pradesh is positioning its Tier-II cities as the next destination for Global Capability Centres, aiming to attract technology, AI and business services investments.
L’Oréal has leased 90,000 sq ft in Hyderabad to establish a global technology hub, reinforcing the city’s position as a major GCC and innovation destination.
SKF India has appointed Madhu Dhandhania Jalan as Director for GCC and Finance Operations to strengthen finance leadership and global capability centre growth.
TCS has launched a new business unit focused on AI-native Global Capability Centres as enterprises accelerate investments in automation and digital transformation.
Ralph Lauren has appointed Tathagat Varma as Vice President and Head of its Global Capability Centre, reinforcing its technology and operations capabilities.
Mangaluru is emerging as a major IT, GCC and data centre destination, supported by infrastructure growth, lower costs and Karnataka’s decentralisation strategy.
T-Mobile plans to hire 1,000 employees in Hyderabad as it expands its Global Capability Centre and strengthens technology operations in India.
Global Capability Centres are emerging as major buyers of agentic AI services, attracting increased attention from leading IT services firms.
A new KPMG-AMCHAM India report highlights Pune's growing appeal as a GCC destination driven by talent, infrastructure and innovation.
LatentView has appointed Kamal Sharma and Puneet Talwar to its Advisory Council to support GCC-led digital transformation initiatives.
AFC Furniture Solutions is expanding across Karnataka as growing GCC, IT and enterprise investments drive demand for modern workplace infrastructure.
CIBC and Nestlé are expanding in Hyderabad, reinforcing the city's growing role as a leading destination for global capability centres and technology talent.
Airbnb has leased 46,437 sq ft in Gurugram's DLF Cyber City, highlighting India's growing role as a global capability centre destination.
Magnum Ice Cream will invest ₹900 crore in a Pune GCC and establish its regional headquarters in Mumbai, creating over 500 jobs.
A new ANSR report highlights emerging Indian cities gaining momentum as preferred destinations for global capability centres in 2026.
Regeneron Pharmaceuticals has established a global capability centre in Hyderabad to support technology, data, and R&D operations.
ANSR and HFS Research have launched a new GCC Quotient framework to assess AI readiness across enterprise capability centres.
FEG has inaugurated a new Global Capability Centre in Hyderabad as companies continue expanding technology and operations hubs in India.
Dell Technologies has launched new AI-focused servers, storage and cyber resilience tools aimed at helping enterprises modernise data centres.
Citizens Financial Group and Cognizant’s Hyderabad GCC has crossed 1,000 hires while increasing focus on AI-led growth initiatives.
India’s global capability centres are slowing hiring as companies increasingly adopt AI-driven automation and digital workflows.
IBM has launched an infrastructure innovation centre in India to support AI development, enterprise technology and digital transformation.
Uber has partnered with Adani Group for its first India data centre initiative as companies expand local digital infrastructure investments.
Wondrlab has invested in BridgeSoul and launched WondrBridge, an AI-led micro GCC venture focused on digital transformation and global capability services.
Zimmer Biomet has launched a Bengaluru GCC to support global technology, analytics and innovation operations.
India is seeing rapid AI hiring growth, but most GCCs are still not operating as fully AI-native enterprises.
Adani Group has appointed Sudhir Dasamantharao as CEO of Adani Enterprise GCC to strengthen digital and enterprise operations.
India’s GCC sector could reach $98.4 billion in revenue by FY26 as enterprises expand AI, digital transformation, and innovation operations.
India’s GCC model is shifting from cost efficiency to talent ownership and integrated delivery, driving innovation and strategic value.
Infosys secures a $500 million GCC deal and plans to hire 4,500 employees in Hyderabad, strengthening its global delivery capabilities.
Adobe appoints Manoj Nagpal as VP to lead its Global Delivery Centre and shared services in India, strengthening its global operations strategy.
Infosys is adapting to GCCs bringing work in-house by focusing on AI, platforms, and high-value services to drive growth.
Heineken has launched its first Asia Pacific GCC in Hyderabad to support global operations, data and digital transformation.
