Mobavenue has launched the Neural Engine, an AI layer that unifies campaign planning, execution, creative intelligence and reporting into a single advertising platform.
Spotify has launched its AI assistant, allowing Premium users to discover music, podcasts and audiobooks through natural language conversations.
Nurix AI has acquired Verloop to expand its enterprise AI platform, combining voice and chat capabilities to strengthen customer engagement solutions.
JioStar is expanding AI on JioHotstar with conversational search, personalised content discovery and in app shopping to enhance viewer engagement.
Bihar has partnered with Google, Microsoft, CoRover and Sarvam AI to accelerate AI driven governance and improve citizen services through digital innovation.
Exotel has launched India's first fully agentic AI voice calling capability, enabling AI agents to independently manage customer calls and automate follow-up actions.
Kapture CX has raised $10 million to expand globally and strengthen its AI-powered CRM platform for enterprise customer experience.
Tech Mahindra has partnered with Perplexity to help enterprises improve sales productivity through AI-powered search and conversational intelligence.
Gnani.ai has launched Prisma v2.5, a speech-to-text model trained on Indic speech data to improve voice AI accuracy for Indian enterprises.
Respond.io has raised $62.5 million to expand its AI-powered customer messaging platform and pursue acquisitions in North America and Europe.
Meta has launched AI Mode on Facebook, using public posts and platform data to deliver conversational answers and AI-powered content discovery.
Shunya Labs has launched a multilingual Voice AI platform supporting 216 languages, aiming to improve digital access and inclusion across India.
Indian voice AI startup Maya has raised $1.9 million in seed funding to expand its conversational AI platform and accelerate enterprise adoption.
Equal AI has raised $30 million to expand its AI-powered call assistant that screens unknown calls, tackles spam and helps users manage phone conversations.
Housing.com has launched a native property search experience on ChatGPT, enabling users to discover, compare and explore homes through conversational AI.
Apple has unveiled Poke, its first AI agent for Messages for Business, designed to help brands automate customer interactions.
Meta has launched its AI agent for WhatsApp Business globally, enabling companies to automate customer interactions and support business growth.
YouTube has introduced AI-powered conversational video search and expanded Gemini integration across Shorts and discovery tools.
Amazon has introduced an Alexa feature that can generate AI-powered podcast episodes using conversational and automated content tools.
AI is rapidly transforming travel planning, discovery and customer support as travelers increasingly rely on conversational tools and smart recommendations.
Poppy’s AI assistant is designed to simplify daily digital tasks through conversational automation and personalised user support.
WhatsApp has introduced an incognito mode for Meta AI chats, allowing users to hold more private AI conversations within the app.
Amazon has integrated Alexa into its shopping search bar as the company expands AI-driven commerce and conversational shopping features.
Voice AI startup Vapi has reached a $500 million valuation after Amazon Ring selected its platform over more than 40 competitors.
Manychat has integrated Claude AI to strengthen ecommerce automation and conversational customer engagement capabilities.
Mahindra has deployed AI voice agents for the XUV 7XO launch as brands accelerate adoption of conversational AI systems.
OpenAI has added GPT-5 class reasoning to real-time voice AI systems to improve orchestration and conversational workflows.
AI adoption is rising despite growing concerns around hallucinations, misinformation and trust in generative AI systems.
OpenAI has launched new voice intelligence features in its API to support advanced conversational and multimodal AI applications.
OpenAI has reportedly launched a self-serve ads manager for ChatGPT, opening new opportunities for AI-driven digital advertising.
Gnani.ai raises $10 million in Series B funding and appoints Rajesh Pantina as VP Marketing to expand enterprise AI capabilities.
StackAdapt launches an AI-powered advertising pilot in ChatGPT, exploring conversational marketing and contextual brand engagement.
Intel and CoRover have showcased a BharatGPT-powered AI PC that enables fully offline conversational and agentic AI capabilities.
Meta is expanding its AI business assistant globally to help brands manage marketing campaigns and improve customer engagement.
Gupshup has launched SuperAgent, an AI platform designed to enable autonomous, scalable customer conversations across channels.
Google is testing an AI-powered mode in India that enables users to make restaurant reservations through an automated, conversational interface.
AI chatbots in 2026 are evolving into intelligent agents, helping brands drive customer experience, resolution, and conversions across digital channels.
MediaAlpha launches a conversational AI solution designed to improve customer engagement and lead conversion for insurance carriers.
Verbaflo has raised $7 million in a seed round led by Pi Labs to expand its conversational AI platform and support enterprise automation and communication.
CometChat has raised $6.5 million to expand its AI agents and enhance communication platforms, focusing on automation and real time user engagement.
OpenAI expands ChatGPT with app integrations for Spotify, Uber, DoorDash and more, turning the AI assistant into a central hub for everyday digital tasks.
Google Cloud and Brahma have partnered to scale AI powered digital humans for enterprises, enabling new interactive experiences across customer service and digital platforms.
Boost.ai has launched Adaptive Voice, a technology designed to enable dynamic voice interactions for agentic AI systems in enterprise customer engagement.
Meta plans to allow third party AI chatbots on WhatsApp in Europe under a paid access model, potentially expanding AI services and developer opportunities on the platform.
Perplexity has launched voice mode for Perplexity Computer, enabling users to interact with its AI platform through spoken commands and hands free computing.
OpenAI launches the GPT-5.3 Instant model for ChatGPT, refining conversational tone and reducing responses that users previously perceived as patronising.
Level AI expands its AI virtual agent platform to enhance automation and intelligence in enterprise contact centers.
Burger King is testing an AI assistant to monitor customer interactions and enhance service quality across select outlets.
Loyyal launches Perxii AI, a WhatsApp-based AI agent that helps small businesses manage loyalty programs through simple conversational interactions.
Conversational AI is reshaping digital marketing in India as consumers increasingly use voice and chat to search, shop, and bank, forcing brands to optimise language, and dialogue-driven discovery.
