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Tags: Conversational-ai

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Disney Moves to Hire Most Character.AI

  Disney Moves to Hire Most Character.AI Employees After Startup Files for Bankruptcy

  • by Martech Desk
  • 5 days ago

Disney agrees to hire most Character.AI employees following its bankruptcy filing, with annual compensation estimated at $60 million and a proposed $20 million asset deal.

OpenAI

  OpenAI Turns to India's Voice-First Users to Shape AI Products

  • by Martech Desk
  • 1 week ago

OpenAI is adapting its AI product priorities to India's voice-first users, focusing on multilingual conversations, Hindi-English switching, Android compatibility and connectivity.

Sarvam AI

  Sarvam AI Launches Bulbul V4 Flash for Real-Time Speech in 11 Indian Languages

  • by Martech Desk
  • 1 week ago

Sarvam AI introduces Bulbul V4 Flash, offering text-to-speech generation in 11 languages, over 200 voice options and pricing of ₹20 per 10,000 characters.

TikTok

  TikTok Launches AI Shopping Assistant and One-Click Checkout

  • by Martech Desk
  • Oct 7, 2026

TikTok has launched an AI shopping assistant and one-click checkout, allowing users to discover products, ask questions and buy directly within the app.

Credgenics Launches Prix AI Voice Agents

  Credgenics Launches Prix AI Voice Agents Across 12 Indian Languages

  • by Martech Desk
  • Oct 7, 2026

Credgenics has launched Prix AI, a voice AI platform trained on insights from over one billion collections conversations and supporting 12 Indian languages.

Gnani AI

  Gnani AI Expands Ascent Voice AI Partner Programme to the Middle East

  • by Martech Desk
  • Oct 7, 2026

Gnani AI has expanded its Ascent partner programme to the Middle East, bringing Voice AI, Agent Assist and speech analytics to GCC enterprises.

ElevenLabs

  ElevenLabs Hits $22 Billion Valuation as Enterprise Voice AI Demand Grows

  • by Martech Desk
  • Oct 2, 2026

ElevenLabs has doubled its valuation to $22 billion as enterprise demand for voice AI agents grows and its annual recurring revenue crosses $500 million.

Girikon.AI’s GirikVoice

  Girikon.AI’s GirikVoice Crosses 100,000 AI-Powered Calls a Day

  • by Martech Desk
  • Sep 30, 2026

Girikon.AI says GirikVoice now handles over 100,000 calls daily and can analyse up to one million minutes of enterprise voice conversations each day.

AI Voice Generator Market

  AI Voice Generator Market Projected to Reach $38.49 Billion by 2033

  • by Martech Desk
  • Sep 29, 2026

The AI voice generator market is projected to reach $38.49 billion by 2033 as synthetic speech expands across media, marketing and enterprise applications.

DialNexa

  DialNexa Analyses 1 Million AI Calls to Decode Voice AI Performance in India

  • by Martech Desk
  • Sep 15, 2026

DialNexa analysed over one million AI-assisted calls in India, finding that latency, retries, Hinglish support and conversation design can influence voice AI performance.

Mamaearth Becomes First Indian Brand to Advertise on ChatGPT

  Mamaearth Becomes First Indian Brand to Advertise on ChatGPT, Says Ghazal Alagh

  • by Martech Desk
  • Sep 4, 2026

Mamaearth has entered ChatGPT advertising through a Criteo partnership as Honasa Consumer experiments with conversational AI as a new channel for brand discovery.

Gupshup Launches Self-Serve Voice AI Platform

  Gupshup Launches Self-Serve Voice AI Platform for Enterprise Calls

  • by Martech Desk
  • Sep 3, 2026

Gupshup has launched a self-serve Voice AI platform that lets enterprises build multilingual AI agents for support, sales, payments and operational calls.

Karnataka Plans ElevenLabs Voice AI Pilots

  Karnataka Plans ElevenLabs Voice AI Pilots for Skilling and Healthcare

  • by Martech Desk
  • Aug 29, 2026

Karnataka is exploring ElevenLabs voice AI pilots across skilling, healthcare, investor assistance and citizen services, with a focus on responsible AI deployment.

Flipkart Ads Launches Saarthi With AI Tools

  Flipkart Ads Launches Saarthi With AI Tools and Free Agency Support for Sellers

  • by Martech Desk
  • Aug 29, 2026

Flipkart Ads launches Saarthi, combining AI-powered campaign intelligence with zero-cost agency support to help sellers manage and optimise advertising.

Google Cloud & boAt partners

  Google Cloud, boAt Partner to Bring Gemini AI to Next-Gen Audio Devices

  • by Martech Desk
  • Aug 28, 2026

Google Cloud and boAt are bringing Gemini Live to upcoming Crest AI audio devices, enabling conversational AI, regional language support and hands-free productivity.

Cashfree Launches Relay AI Platform

  Cashfree Launches Relay AI Platform to Automate Payment Operations for SMBs

  • by Martech Desk
  • Aug 28, 2026

Cashfree launches Relay, an AI agent platform that automates cart recovery, failed payments, COD confirmation, subscription dunning and disputes for SMBs.

OpenAI Brings Ads to ChatGPT Free and Go Users in India

  OpenAI Brings Ads to ChatGPT Free and Go Users in India

  • by Martech Desk
  • Aug 28, 2026

OpenAI is launching ChatGPT Ads in India for Free and Go users, starting with 50 brands and introducing an Ads Manager for marketers in September.

Ringg AI

  Ringg AI Raises $10 Million to Expand Voice, WhatsApp and Browser Agents

  • by Martech Desk
  • Aug 27, 2026

Ringg AI raises $10 million led by Peak XV Partners to expand its voice, WhatsApp and browser AI agents and strengthen its enterprise AI platform.

Murf AI Launches Falcon 2

  Murf AI Launches Falcon 2 for Faster, Real-Time Voice AI Conversations

  • by Martech Desk
  • Aug 25, 2026

Bengaluru-based Murf AI has launched Falcon 2, a text-to-speech model built for real-time AI agents with under-100ms voice generation and support for 35+ languages.

Blue Machines AI Launches FLOE

  Blue Machines AI Launches FLOE to Track Language Switching in Voice Conversations

  • by Martech Desk
  • Aug 20, 2026

Blue Machines AI launches FLOE, an evaluation framework designed to assess how voice AI systems detect and handle language switching in multilingual conversations.

BHASHINI to BharatGen: India Builds a Multilingual AI Ecosystem

  BHASHINI to BharatGen: India Builds a Multilingual AI Ecosystem

  • by Martech Desk
  • Aug 15, 2026

India is building multilingual, voice-first AI through platforms such as BHASHINI, BharatGen and Bharat-VISTAAR to broaden access beyond English-first users.

Firstsource and Cresta

  Firstsource and Cresta Partner to Scale AI-Powered Customer Experience

  • by Martech Desk
  • Aug 12, 2026

Firstsource has partnered with Cresta to combine AI agents, human-agent assistance and conversation intelligence with enterprise CX integration and operations.

Alex Gay, Chief Marketing Officer, Otter.ai

  Alex Gay Joins Otter.ai as Chief Marketing Officer

  • by Martech Desk
  • Aug 12, 2026

Otter.ai has appointed Alex Gay as CMO to lead global marketing as the company expands beyond AI notetaking into enterprise conversational knowledge and agentic workflows.

SwitchBot Launches KATA AI Assistant

  SwitchBot Launches KATA AI Assistant for Conversational Smart Home Control

  • by Martech Desk
  • Aug 11, 2026

SwitchBot has launched KATA AI Assistant, an LLM-powered tool that lets users control devices, build automations and troubleshoot smart home products conversationally.

Maharashtra Launches AI Portal

  Maharashtra Launches AI Portal for Food and Drug Safety Complaints

  • by Martech Desk
  • Aug 10, 2026

Maharashtra FDA’s AI-powered portal lets citizens report food and drug safety violations using voice in Marathi, Hindi and English, with automated routing and tracking.

OpenAI’s AI Smart Speaker Could Cost $300 to $400

  OpenAI’s AI Smart Speaker Could Cost $300 to $400 and Launch in 2027

  • by Martech Desk
  • Aug 9, 2026

OpenAI’s first AI smart speaker could cost between $300 and $400, with the screen-free, Jony Ive-designed device reportedly targeting a 2027 launch.

Adobe Brings Over 70 Creative Tools to ChatGPT

  Adobe Brings Over 70 Creative Tools to ChatGPT with Unified Plugin

  • by Martech Desk
  • Aug 9, 2026

Adobe has launched a unified ChatGPT plugin bringing over 70 tools from Photoshop, Acrobat, Premiere, Firefly and other apps into conversational workflows.

Smallest.ai Raises $13M Series A to Break the Turing Test

  Smallest.ai Raises $13M Series A to Break the Turing Test

  • by Martech Desk
  • Aug 8, 2026

Smallest.ai raises $13 million in a Series A led by Seligman Ventures to scale its low-latency speech-to-speech AI platform for enterprise voice interactions.

Google Maps Adds AI Features for Food Orders

  Google Maps Adds AI Features for Food Orders, Hotel Search and Travel Planning

  • by Martech Desk
  • Aug 7, 2026

Google Maps has introduced agentic AI features that let users order food, discover hotels and personalise travel planning through conversational AI.

Apple Revamps Siri AI to Take on ChatGPT and Gemini

  Apple Revamps Siri AI to Take on ChatGPT and Gemini

  • by Martech Desk
  • Aug 5, 2026

Apple is revamping Siri into a conversational AI chatbot, expanding Apple Intelligence to compete with ChatGPT, Gemini and other leading AI assistants.

IKEA Redeploys 8,500 Call Centre Employees

  IKEA Redeploys 8,500 Call Centre Employees Following AI Rollout

  • by Martech Desk
  • Aug 5, 2026

IKEA has redeployed 8,500 call centre employees into new roles after AI automated routine customer service tasks, focusing on reskilling rather than job cuts.

Yellow.ai Announces $550 Million SPAC Merger

  Yellow.ai Announces $550 Million SPAC Merger to Go Public

  • by Martech Desk
  • Aug 4, 2026

Yellow.ai will go public through a $550 million merger with BlueRock Acquisition Corp, strengthening its enterprise agentic AI platform and global expansion plans.

StackAdapt Unveils Ivy Studio AI Hub for Marketers

  StackAdapt Unveils Ivy Studio AI Hub for Marketers

  • by Martech Desk
  • Aug 1, 2026

StackAdapt has launched Ivy Studio, an AI-powered marketing hub that helps advertisers plan, execute and optimise campaigns through a conversational interface.

PropellerAds Expands NIKO

  PropellerAds Expands NIKO Into AI Campaign Co-Pilot for Advertisers

  • by Martech Desk
  • Jul 29, 2026

PropellerAds has upgraded its NIKO AI assistant into a full campaign co-pilot, enabling advertisers to create, manage and optimise ad campaigns through conversational AI.

OpenAI Brings Voice-Powered AI Experience to ChatGPT Desktop App

  OpenAI Brings Voice-Powered AI Experience to ChatGPT Desktop App

  • by Martech Desk
  • Jul 27, 2026

OpenAI has launched ChatGPT Voice for its desktop app, enabling hands-free AI interactions, voice-controlled workflows and GPT-Live capabilities on macOS and Windows.

OpenAI Rolls Out ChatGPT Voice

  OpenAI Rolls Out ChatGPT Voice to Desktop App With AI Agent Controls

  • by Martech Desk
  • Jul 26, 2026

OpenAI has launched ChatGPT Voice on its desktop app, enabling users to control AI agents, manage tasks and interact naturally using GPT-Live voice technology.

iCubesWire Launches AI-Powered iQ Platform

  iCubesWire Launches AI-Powered iQ Platform for Creator Marketing Intelligence

  • by Martech Desk
  • Jul 23, 2026

iCubesWire has launched iQ, a conversational AI platform that helps brands discover creators, analyse campaign performance and simplify creator marketing intelligence.

KPN Teams Up With McKinsey

  KPN Teams Up With McKinsey to Bring Agentic AI to Customer Service

  • by Martech Desk
  • Jul 23, 2026

KPN has partnered with McKinsey and QuantumBlack to deploy agentic AI for customer service, aiming to automate up to 20% of customer interactions by 2027.

Mobavenue Launches Neural Engine

  Mobavenue Launches Neural Engine to Unify Campaign Planning and Execution

  • by Brij Pahwa
  • Jul 22, 2026

Mobavenue has launched the Neural Engine, an AI layer that unifies campaign planning, execution, creative intelligence and reporting into a single advertising platform.

Spotify Rolls Out 'Talk to Spotify' AI Assistant

  Spotify Rolls Out 'Talk to Spotify' AI Assistant for Premium Users

  • by Martech Desk
  • Jul 16, 2026

Spotify has launched its AI assistant, allowing Premium users to discover music, podcasts and audiobooks through natural language conversations.

Mukesh Bansal's Nurix AI Buys Verloop

  Mukesh Bansal's Nurix AI Buys Verloop to Expand Voice and Chat AI

  • by Martech Desk
  • Jul 13, 2026

Nurix AI has acquired Verloop to expand its enterprise AI platform, combining voice and chat capabilities to strengthen customer engagement solutions.

JioStar Uses AI to Bring Conversational Search and Shopping

  JioStar Uses AI to Bring Conversational Search and Shopping to JioHotstar

  • by Martech Desk
  • Jul 12, 2026

JioStar is expanding AI on JioHotstar with conversational search, personalised content discovery and in app shopping to enhance viewer engagement.

Bihar Signs AI Partnerships with Google, Microsoft, Sarvam AI and CoRover

  Bihar Signs AI Partnerships with Google, Microsoft, Sarvam AI and CoRover

  • by Martech Desk
  • Jul 6, 2026

Bihar has partnered with Google, Microsoft, CoRover and Sarvam AI to accelerate AI driven governance and improve citizen services through digital innovation.

Exotel Launches India's First Fully Agentic AI Voice Calling System

  Exotel Launches India's First Fully Agentic AI Voice Calling System

  • by Martech Desk
  • Jul 2, 2026

Exotel has launched India's first fully agentic AI voice calling capability, enabling AI agents to independently manage customer calls and automate follow-up actions.

Kapture CX Raises $10 Million

  Kapture CX Raises $10 Million to Scale AI-Powered CRM Platform

  • by Martech Desk
  • Jul 1, 2026

Kapture CX has raised $10 million to expand globally and strengthen its AI-powered CRM platform for enterprise customer experience.

Perplexity Teams Up With Tech Mahindra

  Perplexity Teams Up With Tech Mahindra for Enterprise AI Adoption

  • by Martech Desk
  • Jun 30, 2026

Tech Mahindra has partnered with Perplexity to help enterprises improve sales productivity through AI-powered search and conversational intelligence.

Gnani.ai Launches Prisma v2.5 Speech Model

  Gnani.ai Launches Prisma v2.5 Speech Model for Indian Languages

  • by Martech Desk
  • Jun 28, 2026

Gnani.ai has launched Prisma v2.5, a speech-to-text model trained on Indic speech data to improve voice AI accuracy for Indian enterprises.

Respond.io Raises $62.5 Million

  Respond.io Raises $62.5 Million as AI Messaging Race Heats Up

  • by Martech Desk
  • Jun 18, 2026

Respond.io has raised $62.5 million to expand its AI-powered customer messaging platform and pursue acquisitions in North America and Europe.

Meta's New AI Mode Launch

  Meta Turns Facebook Into an AI Search Hub With New AI Mode Launch

  • by Martech Desk
  • Jun 17, 2026

Meta has launched AI Mode on Facebook, using public posts and platform data to deliver conversational answers and AI-powered content discovery.

Shunya Labs Launches Voice AI Platform

  Shunya Labs Launches Voice AI Platform Supporting 216 Languages Across Bharat

  • by Martech Desk
  • Jun 17, 2026

Shunya Labs has launched a multilingual Voice AI platform supporting 216 languages, aiming to improve digital access and inclusion across India.

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