OpenAI will add invisible textGrain watermarks to eligible ChatGPT and Codex text in the EU, allowing AI-generated content to be identified by specialised detectors.
Theobroma has appointed Anand Tomar as Chief Technology Officer, bringing two decades of experience across food, retail, manufacturing and technology transformation.
CX leaders explain how understanding, ease, trust and ownership across every touchpoint can turn customer uncertainty into long-term confidence and loyalty.
TikTok has launched an AI shopping assistant and one-click checkout, allowing users to discover products, ask questions and buy directly within the app.
OpenAI is testing visual ads alongside ChatGPT image generation, giving brands a new format while expanding measurement and brand suitability tools.
IndusInd General Insurance’s Gaurav Srivastava discusses his career journey, customer-first CX, AI, self-service and the changing expectations of insurance customers.
Credgenics has launched Prix AI, a voice AI platform trained on insights from over one billion collections conversations and supporting 12 Indian languages.
Adobe is bringing customer experience intelligence and creative workflows into ChatGPT, connecting enterprise data, AI agents and Adobe Express.
Gnani AI has expanded its Ascent partner programme to the Middle East, bringing Voice AI, Agent Assist and speech analytics to GCC enterprises.
OpenAI CEO Sam Altman says society may need to accept some AI risks for wider benefits, while drawing a line at catastrophic loss-of-control scenarios.
McDonald’s faces a proposed US class action alleging its AI pricing system coordinated menu prices across franchises. The company denies AI sets prices.
Greek police arrested 17 people over an AI-linked crypto investment scheme that allegedly recruited at least 10,000 people and drew more than $8 million.
Intellias has launched Agentic ServiceOps, using governed AI agents to automate IT support, resolve requests and identify infrastructure issues earlier.
Bharat1.AI plans a 70-acre AI city in Bengaluru where humans, robots and digital twins will generate real-world data for physical and agentic AI research.
