AI transformed customer experience in 2025 with predictive service, voice AI, sentiment engines, WhatsApp bots, and autonomous workflows.
Fundamento, a voice AI startup, secures $1.9 million in pre-Series A funding led by IIFL Fintech Fund to expand product development, enhance AI capabilities, and scale enterprise solutions.
Apna.co launches Blue Machines, an enterprise-grade Voice AI platform enabling rapid, multilingual, and compliant AI agent deployments across industries.
Tata Communications launches Voice AI platform with agentic AI, enabling multilingual, real-time BFSI customer engagement with speed, scale, and integrated intelligence.
Samsung is setting up an India R&D hub to develop its voice AI tool, highlighting India’s role in global AI innovation, multilingual adoption, and consumer tech growth.
AI is helping brands reach India’s rural consumers through voice, vernacular content, and smarter distribution, reshaping marketing strategies beyond metros.
Spotify plans a conversational AI voice interface to boost music discovery and user interaction, says CEO Daniel Ek.
Cisco partners with ElevenLabs to enhance Webex AI Agent with realistic multilingual voice capabilities, advancing AI-driven customer experience.
From prompt engineering to voice avatars, discover the 7 essential AI skills that will future-proof your career in 2025.
Sarvam AI launches Samvaad, a conversational AI platform that enables enterprises to deploy multilingual voice agents across 11 Indic languages.
