Industry leaders outlined India's roadmap for AI-ready data centres, highlighting investments in power, cooling and sustainable infrastructure to support AI growth.
NTT DATA Business Solutions has opened a new Global Capability Centre in Visakhapatnam to expand AI, cloud and enterprise technology services.
Meta has launched Muse Image, its first in-house AI image generation model, bringing advanced image creation and editing capabilities across Meta AI, Instagram and WhatsApp.
Aurora Mobile showcased its AI-first EngageLab platform at MarTech Summit Hong Kong, featuring omnichannel marketing, AI customer service and frictionless authentication.
SAP is restricting hiring and internal travel while redirecting resources toward artificial intelligence as it strengthens its enterprise AI strategy.
Zoho will remove username based accounts from Arattai after WhatsApp paused its username rollout in India following government intervention.
SAP has appointed Sankara Narayanan as Senior Vice President and Head of Product to strengthen AI-driven enterprise software innovation.
Gap is expanding its AI strategy through partnerships with Google Cloud, Zeta and Publicis Sapient to modernise retail operations and marketing.
SAP and Google Cloud are expanding their AI partnership to bring multi-agent systems into commerce, marketing and customer engagement.
Respond.io has raised $62.5 million to expand its AI-powered customer messaging platform and pursue acquisitions in North America and Europe.
Meta has launched its AI agent for WhatsApp Business globally, enabling companies to automate customer interactions and support business growth.
Meta has officially launched subscription services across Instagram, Facebook and WhatsApp, with AI-focused plans expected later.
Meta has entered a two-year partnership with the Gujarat government focused on AI governance, WhatsApp chatbot services, and digital training.
WhatsApp has introduced an incognito mode for Meta AI chats, allowing users to hold more private AI conversations within the app.
Meta signals shift toward AI agents and superintelligence, reporting strong growth in apps, engagement, and AI-driven product adoption.
SAP and Google Cloud have expanded their partnership to deploy multi agent AI solutions across enterprise workflows.
SAP CEO Christian Klein warns that the company’s AI transition could be as challenging as its earlier move to the cloud.
WhatsApp introduces multi-account support and AI tools for messaging and photos, enhancing flexibility and user experience on the platform.
Meta plans to allow third party AI chatbots on WhatsApp in Europe under a paid access model, potentially expanding AI services and developer opportunities on the platform.
Loyyal launches Perxii AI, a WhatsApp-based AI agent that helps small businesses manage loyalty programs through simple conversational interactions.
SAP and Fresenius are collaborating to develop a sovereign AI backbone aimed at strengthening data security and digital resilience across European healthcare systems.
Italian regulators have ordered Meta to suspend its WhatsApp AI chatbot, citing concerns over data processing, transparency and user consent under EU law.
Indian brands are increasingly driving discovery and conversion through WhatsApp and Instagram DMs, creating “shadow funnels” that operate outside traditional websites and analytics.
SAP outlines a unified approach to European AI and cloud sovereignty, focusing on data control, compliance and transparent enterprise adoption.
AI transformed customer experience in 2025 with predictive service, voice AI, sentiment engines, WhatsApp bots, and autonomous workflows.
Microsoft will remove Copilot from WhatsApp next year after platform enforces stricter rules on third-party AI chatbots, affecting integrations globally.
From health to floods, classrooms to farms, MarTech tools are being repurposed to solve real-world problems, driving impact through data, targeting, and timely engagement.
Jio Haptik launches ₹10,000-per-year WhatsApp AI agents for India’s small businesses, making advanced customer automation accessible and affordable.
WhatsApp launches AI-powered writing help, enabling users to rewrite and summarize messages while keeping chats private with end-to-end encryption.
SAP Labs India inaugurated its second Bengaluru R&D campus with €194M investment, boosting AI development and scaling to 15,000 engineers.
ConvozenAI launches no-code platform for building WhatsApp-based AI agents in under 10 minutes, enabling multilingual, voice-enabled bots for 24/7 business automation.
SAP and IIMA Ventures launch Northeast Growth Labs to support social enterprises in Northeast India with mentorship, funding access, and capacity-building for inclusive innovation.
Tata Asset Management launches ‘Mr. Simple’, an AI WhatsApp bot to help users invest, redeem, and manage mutual funds through simple, conversational interactions.
Perplexity AI expands its WhatsApp chatbot with a new task scheduling feature, pushing its evolution from a search-based assistant to a more productivity-focused AI companion.
WhatsApp is testing new Meta AI features that can summarize long chats and assist with writing responses, aiming to boost productivity and ease of use.
