SAP outlines a unified approach to European AI and cloud sovereignty, focusing on data control, compliance and transparent enterprise adoption.
AI transformed customer experience in 2025 with predictive service, voice AI, sentiment engines, WhatsApp bots, and autonomous workflows.
Microsoft will remove Copilot from WhatsApp next year after platform enforces stricter rules on third-party AI chatbots, affecting integrations globally.
From health to floods, classrooms to farms, MarTech tools are being repurposed to solve real-world problems, driving impact through data, targeting, and timely engagement.
Jio Haptik launches ₹10,000-per-year WhatsApp AI agents for India’s small businesses, making advanced customer automation accessible and affordable.
WhatsApp launches AI-powered writing help, enabling users to rewrite and summarize messages while keeping chats private with end-to-end encryption.
SAP Labs India inaugurated its second Bengaluru R&D campus with €194M investment, boosting AI development and scaling to 15,000 engineers.
ConvozenAI launches no-code platform for building WhatsApp-based AI agents in under 10 minutes, enabling multilingual, voice-enabled bots for 24/7 business automation.
SAP and IIMA Ventures launch Northeast Growth Labs to support social enterprises in Northeast India with mentorship, funding access, and capacity-building for inclusive innovation.
Tata Asset Management launches ‘Mr. Simple’, an AI WhatsApp bot to help users invest, redeem, and manage mutual funds through simple, conversational interactions.
Perplexity AI expands its WhatsApp chatbot with a new task scheduling feature, pushing its evolution from a search-based assistant to a more productivity-focused AI companion.
WhatsApp is testing new Meta AI features that can summarize long chats and assist with writing responses, aiming to boost productivity and ease of use.
