Backed by NoBroker, the new platform enables businesses to deploy multilingual, voice-enabled bots for 24/7 customer engagement

ConvozenAI, the AI innovation arm of real estate platform NoBroker, has launched a no-code platform that allows businesses to create intelligent, voice-enabled WhatsApp bots in under 10 minutes. The launch marks a significant move towards simplifying conversational AI adoption for enterprises, startups, and small businesses aiming to automate customer interactions at scale.

The platform aims to eliminate the technical barriers traditionally associated with deploying AI-powered chatbots. With drag-and-drop tools and a plug-and-play interface, ConvozenAI enables users with zero coding knowledge to build, test, and launch bots capable of engaging in natural, multilingual conversations over WhatsApp.

No-Code, AI-First Automation for WhatsApp

WhatsApp, being one of the most widely used messaging platforms in India and globally, is increasingly becoming a preferred customer service channel for brands. ConvozenAI’s no-code platform builds on this trend by offering “agentic” AI bots—digital agents that can intelligently respond to customer queries, book appointments, provide information, and even handle voice interactions.

The AI agents are designed to be industry-agnostic, catering to sectors such as real estate, healthcare, education, retail, and banking. Businesses can customize the bots with their own brand voice, FAQs, and workflows, making it a versatile tool for lead generation, support, onboarding, and more.

Saurabh Garg, Co-founder of NoBroker, stated, “With ConvozenAI, we are bringing the power of agentic AI to the masses. Our mission is to make AI adoption as simple as using a smartphone. Businesses shouldn’t need a tech team to launch conversational experiences.”

Voice-Enabled and Multilingual

One of the standout features of the platform is its voice support. Users can interact with bots through voice messages, which are transcribed, understood, and responded to by the AI in natural language. This makes the platform accessible to a broader demographic, including non-English speaking users and those who are more comfortable using voice over typing.

The bots support multiple Indian languages including Hindi, Tamil, Kannada, Marathi, and more, alongside English. This multilingual capability aligns with India’s diverse linguistic landscape and helps brands reach customers in their preferred language.

Use Cases and Business Impact

The launch is expected to benefit sectors where 24/7 support and multilingual communication are essential. For instance:

• Real Estate: Answering property queries, scheduling site visits, collecting customer details
• Healthcare: Booking appointments, sharing reports, triaging patient queries
• Retail & E-commerce: Handling returns, tracking orders, providing product recommendations
• Education: Assisting with admissions, course details, and student onboarding

According to ConvozenAI, early pilots have shown a 30% increase in lead conversions and a 50% reduction in customer service response times when using WhatsApp-based AI agents.

Security and Compliance

The platform is built with enterprise-grade security and GDPR-compliant data protocols. Conversations are encrypted end-to-end, and businesses have full control over bot data and analytics. The dashboard also provides real-time performance metrics, including response accuracy, resolution rates, and customer satisfaction scores.

Industry Momentum for Conversational AI

The launch of ConvozenAI’s platform reflects a growing industry shift toward democratizing conversational AI tools. As brands seek more personalized and scalable ways to engage with consumers, platforms that remove technical complexity are seeing strong demand.

With AI rapidly becoming a foundational layer of business operations, ConvozenAI’s offering positions itself as a timely solution for companies wanting to harness the power of AI without the engineering overhead.