Nearly 44% of India's GCCs now own AI platforms and business outcomes, while 58% invest in agentic AI and specialised tech roles command higher salaries, says TeamLease Digital.
Infosys and Truist expand their partnership to scale an AI-first GCC in Hyderabad, onboarding over 1,000 employees and integrating AI, data and banking operations.
Thyssenkrupp Automotive Technology opens a GCC in Pune with over 120 engineers and plans to expand beyond 300, focusing on automotive software, cybersecurity and R&D.
Jammu and Kashmir aims to attract Global Capability Centres as its startup count rises to 1,305. LG Manoj Sinha outlines a five-year roadmap for GCC growth.
Lululemon has appointed Vineet Mehta as Vice President of its India Tech Hub, bringing his experience in technology leadership and digital transformation.
TCS will take over Best Buy’s India GCC under a multi-year agreement and transform the operation into an AI-native technology and innovation centre.
Bupa Capability Centre India has appointed Rakesh Chandhok as Head of Global Infrastructure and Internal Products to support its global technology operations.
DoorDash has opened its first India office in Hyderabad with 500 professionals and plans to expand the workforce to more than 3,000 within two years.
Sandoz has appointed Priyaranjan Jha as Global Head of Global Capability Centres and Country President for India, strengthening its GCC and India leadership.
Swiss Re has appointed Puneet Kumar as Location Head for its India Global Capability Centre as GCCs take on wider technology and transformation mandates.
Digital Divide Data has opened its first India GCC in Dehradun for AI, robotics and generative AI, with plans to expand from 150 to up to 1,000 employees.
Bhartiya Converge has appointed Eric Pagdiwalla as COO to lead consulting, business services and customer success as it scales its GCC enablement business.
Milacron has opened its first Global Capability Centre in Coimbatore, housing more than 60 engineers as it expands its engineering and innovation capabilities in India.
WACKER has established a Global Capability Center in Pune with HCLTech to strengthen engineering, IT, automation and digital transformation capabilities.
Octave Intelligence opens a 2 lakh sq ft technology centre in Hyderabad and plans to scale to 2,000 engineers across AI, software, data, cloud and product development.
Julius Baer has leased 74,037 sq ft in Mumbai's Andheri East for its Global Enterprise Services operations, expanding its India GCC footprint.
Standard Chartered is strengthening its India GCC strategy as industry estimates project the country's global capability centre market to reach $105 billion by 2030.
PUMA will establish a Global Capability Centre in Pune to support global technology, digital and enterprise operations, strengthening its India expansion strategy.
Citizens Financial Group and Cognizant’s Hyderabad GCC has crossed 1,000 hires while increasing focus on AI-led growth initiatives.
India’s GCCs are evolving from back-office hubs into AI-led enterprise innovation centres driving automation, data platforms and global transformation.
India’s global capability centres are slowing hiring as companies increasingly adopt AI-driven automation and digital workflows.
Zimmer Biomet has launched a Bengaluru GCC to support global technology, analytics and innovation operations.
India’s GCC model is shifting from cost efficiency to talent ownership and integrated delivery, driving innovation and strategic value.
Infosys is adapting to GCCs bringing work in-house by focusing on AI, platforms, and high-value services to drive growth.
Heineken has launched its first Asia Pacific GCC in Hyderabad to support global operations, data and digital transformation.
Global brands are shifting marketing intelligence to India, with GCCs evolving into hubs for AI, analytics and decision making.
Raksul has launched a new GCC in Bengaluru, adopting an AI-first nano model to scale innovation and digital capabilities.
EisnerAmper plans to increase its India GCC workforce by 10 percent over three years to support global growth.
Accenture has leased 600000 sq ft office space in Pune to set up a new GCC, expanding its India operations.
Zurich Insurance has launched a GCC in Hyderabad to strengthen AI and technology capabilities as part of its global strategy.
SA Technologies has enabled Axiado Corporation’s India GCC launch, supporting its global expansion and innovation strategy.
High Gen Z attrition is driving a surge in hiring across India’s global capability centres, according to a recent report.
LPL Financial has opened a global capability center in Hyderabad and plans a permanent campus by 2027.
India’s global capability centres are scaling AI teams and platforms as enterprises deepen investments in applied intelligence and automation.
CrashPlan opens a new Global Capability Center in Bengaluru to accelerate global growth, enhance R&D capabilities, and double its workforce under new CEO leadership.
