Salesforce launches Agentforce 360 to embed AI agents into business workflows, integrating with Slack and ChatGPT to boost enterprise productivity.
Infosys unveils AI-powered Customer Experience Suite for Salesforce to enhance marketing, sales, and service operations through intelligent automation and personalization.
TCS acquires US-based ListEngage for $72.8M to expand Salesforce practice and enhance AI-driven digital marketing solutions globally.
Salesforce refuses to pay ransom after a cyberattack tied to a third-party app, stressing resilience, customer trust, and enhanced security measures.
HashStudioz acquires majority stake in Maxify to drive AI-led Salesforce and SaaS innovation, expanding digital transformation across aviation, travel, banking, fintech, and media.
Salesforce launches AI Trust Layer and MuleSoft Agent Fabric to improve security, governance, and orchestration of AI agents across enterprise systems.
Salesforce launches Agentforce Vibes, an AI-powered enterprise vibe coding tool that uses natural language prompts to build apps and workflows, expanding its AI-driven developer suite.
Surat-based AI startup, Rocket secures $15 million from Salesforce and Accel to expand its Complete App Platform and strengthen enterprise AI adoption.
Snowflake, Salesforce, dbt Labs and BlackRock unveil Open Semantic Interchange, an initiative to unify data standards and improve readiness for AI-driven innovation.
Salesforce launches MissionForce, a new AI-powered unit focused on national security, expanding its role beyond enterprise CRM into defense and government operations.
SG partners with Salesforce to digitise India’s cricket equipment industry, bringing AI and cloud technology to modernise manufacturing, retail, and customer engagement.
Salesforce enters IT service management with an agentic AI platform, challenging ServiceNow by unifying IT workflows, CRM, and automation in its Winter ’26 release.
Salesforce trims roles as AI takes on more routine support tasks, reflecting a wider enterprise shift to automated service with human oversight and stronger governance.
Accenture to acquire Salesforce and AI specialist NeuraFlash, boosting customer engagement, agentic AI, and enterprise-scale digital transformation capabilities.
Seismic and Salesforce launch Aura AI for Agentforce to boost B2B sales efficiency with AI-driven personalization, automation, and decision support.
Salesforce to acquire AI automation firm Regrello to strengthen Agentforce and Slack capabilities, advancing enterprise workflow automation globally.
Cohere raises $500M in funding, reaching a $6.8B valuation. With enterprise-centric AI and new leadership, it readies North platform for global enterprise scale.
Datumo raises $15.5M to scale its no-code AI evaluation platform, helping enterprises test LLMs for bias, accuracy, and safety without coding.
Salesforce confirms a data breach impacting major firms including Google and Chanel, linked to third-party compromise.
Salesforce to acquire WAii, a natural language-to-SQL startup, to enhance AI-powered data queries and analytics for enterprise customers.
Salesforce promotes Mankiran Chowhan to MD, Sales & Distribution India, boosting local leadership to drive CRM, AI, and digital transformation growth.
Salesforce CEO Marc Benioff raises concerns over CEOs blaming AI for mass layoffs, urging responsible deployment and transparency as businesses rapidly adopt generative AI tools.
Trupeer.ai secures $3M from RTP Global and Salesforce Ventures to transform screen recordings into AI-powered product videos. Used by 10,000+ teams to scale product enablement.
HubSpot targets SMBs with no-code tools, while Salesforce delivers enterprise-grade automation with Einstein to transform CRM, marketing, and sales.
Salesforce India CEO Arundhati Bhattacharya says AI will create new jobs, not kill them—empathy, ethics, and upskilling are key to India's future workforce.
According to Salesforce CEO Marc Benioff, AI now handles 30–50% of company work, marking a major shift in enterprise productivity and workforce transformation.
Cognizant expands partnership with Salesforce to deliver new AI-driven offerings for the Agentforce platform, focusing on enterprise-scale generative AI implementation and industry-specific solutions.
HCLTech partners with Salesforce to accelerate enterprise adoption of agentic AI, launching Agentforce to drive next-gen intelligent automation.
As HubSpot and Salesforce compete for India’s CRM market, their AI tools, pricing, and adoption trends highlight distinct strengths for SMBs vs. enterprises.
The Moonhub team joins Salesforce at a time when the company is already doubling down on AI across the board.
