Meta rolls out new parental control tools for teen AI chats, giving parents oversight on AI interactions and content moderation across Messenger, Instagram, and WhatsApp.
AI chatbots are rapidly replacing human call center agents in India, reshaping customer support operations and workforce dynamics.
Similarweb launches GenAI Toolkit to help brands monitor visibility and traffic from AI chatbots like ChatGPT and Google’s AI Overviews.
Meta is testing AI chatbots that message users first, aiming to reshape digital engagement across its social platforms.
Character.AI appoints ex-Meta executive Karandeep Anand as CEO, aiming to scale AI chatbot experiences and grow its user-driven conversational platform.
Investor Mark Cuban predicts AI will soon take over customer service roles, as businesses increasingly adopt intelligent automation for 24/7 support.
