BFSI emerged as India's largest GCC office occupier in H1 2026, with transactions rising 70% to 7.32 million sq ft as IT/ITeS demand declined.
Standard Chartered is strengthening its India GCC strategy as industry estimates project the country's global capability centre market to reach $105 billion by 2030.
Sampath Bank has appointed Milinda Weerasinghe as Chief Marketing Officer to lead its marketing strategy, brand growth and digital customer engagement initiatives.
Standard Chartered has appointed Kavita Kulkarni as Chief Technology and Operations Officer for India and South Asia to drive technology, AI and digital transformation.
HSBC will establish a Global AI Centre of Excellence in Singapore, hiring over 100 AI specialists to develop scalable banking solutions for wealth, payments and treasury.
Kotak Mahindra Bank's marketing head Kedar Ravangave has exited the bank and moved into an AI transformation role, reflecting the growing convergence of marketing and artificial intelligence.
Genpact has launched an agentic AI banking suite that helps financial institutions accelerate anti-money laundering investigations while maintaining human oversight.
An 18-year-old UP teen has been arrested for allegedly creating AI-assisted fake banking apps used in a cyber fraud network linked to losses exceeding ₹64 crore.
HDFC Bank is expanding AI adoption with its in house GenAI platform, Neev, to improve customer service, operations, lending and enterprise productivity.
Slice Small Finance Bank has launched India’s first AI powered phygital banking branch in Guwahati, combining AI, digital banking and physical services.
SBI has launched AI-powered digital journeys, a new agentic AI assistant and enhanced YONO features to strengthen retail and business banking.
JPMorgan has expanded AI tools across global investment banking operations as banks accelerate enterprise AI adoption and automation strategies.
Standard Chartered is reportedly planning 7,000 job cuts as the bank accelerates AI adoption and operational restructuring efforts.
ChatGPT can now connect to bank accounts and access transaction data as AI assistants expand into personal finance services.
Axis Bank has launched AI-powered compliance solutions for current account customers to simplify regulatory processes.
HSBC appoints David Rice as its first Chief AI Officer to drive AI led transformation and strengthen enterprise capabilities.
IDFC FIRST Bank appoints Praveen Mishra as Head of Security Architecture to strengthen cybersecurity and digital resilience.
Mizuho Financial Group plans to shift 5,000 administrative roles to AI driven systems as part of its digital transformation strategy.
Artificial intelligence adoption across European banks could place nearly 200,000 roles at risk by 2030 as institutions accelerate automation and digital transformation.
HDFC Bank appoints Srajan Tiwari as Senior Vice President to strengthen investment analytics and data driven decision making capabilities.
HDFC Bank appoints Shivraj Alure as Vice President, strengthening leadership across strategy, digital initiatives and customer focused banking operations.
HSBC enters a multi year partnership with Mistral AI to scale generative AI across global operations and strengthen digital transformation.
AI in FX is evolving from basic chatbots to smart doers that drive acquisition, personalisation, compliance-safe automation and better customer outcomes.
Disseqt AI teams up with HCLTech and Microsoft to help banks modernize operations with agentic AI, enhancing automation, compliance and decision intelligence.
OpenAI is reportedly working on AI models designed to automate junior banking and financial analyst roles, reshaping how financial institutions manage entry-level operations.
AI adoption could reshape nearly half of all jobs in India’s banking sector, according to a BCG report, as banks move towards automation, personalization, and data-driven decision-making.
