Otter.ai has appointed Alex Gay as CMO to lead global marketing as the company expands beyond AI notetaking into enterprise conversational knowledge and agentic workflows.
Apple is revamping Siri into a conversational AI chatbot, expanding Apple Intelligence to compete with ChatGPT, Gemini and other leading AI assistants.
Some Claude AI conversations became searchable on Google after users shared public chat links, prompting Anthropic to update its sharing feature and reinforce privacy protections.
The Centre has launched Samadhan Didi, an AI-powered chatbot designed to support rural women with information, guidance and livelihood resources.
HMD has integrated an Indian AI chatbot into its latest smartphone as brands compete for growth in India’s AI-enabled device market.
WhatsApp has introduced an incognito mode for Meta AI chats, allowing users to hold more private AI conversations within the app.
Gupshup has launched SuperAgent, an AI platform designed to enable autonomous, scalable customer conversations across channels.
AI chatbots in 2026 are evolving into intelligent agents, helping brands drive customer experience, resolution, and conversions across digital channels.
Indian startup Rocket is using AI to deliver consulting insights at lower cost, aiming to make strategic advisory accessible to more businesses.
Meta has introduced an AI feature for Facebook Marketplace that can automatically reply to buyer messages, helping sellers respond faster to common questions.
Meta plans to allow third party AI chatbots on WhatsApp in Europe under a paid access model, potentially expanding AI services and developer opportunities on the platform.
Sarvam has launched Indus, a multilingual AI chat app tailored for India, intensifying competition in the country’s rapidly growing AI market.
Apple plans to allow third-party AI chatbots like ChatGPT and Gemini on CarPlay, expanding voice interaction options beyond Siri.
Demis Hassabis has questioned the early introduction of advertising in AI chatbots, signalling Google’s cautious approach to monetising conversational AI experiences.
AI chatbots like ChatGPT and Gemini are reshaping search advertising as brands adapt to changing user behaviour and conversational discovery.
Microsoft will remove Copilot from WhatsApp next year after platform enforces stricter rules on third-party AI chatbots, affecting integrations globally.
AI in FX is evolving from basic chatbots to smart doers that drive acquisition, personalisation, compliance-safe automation and better customer outcomes.
Consumers remain divided on AI chatbots — efficiency and cost drive adoption, but human interaction is still preferred for complex or emotional issues.
Meta rolls out new parental control tools for teen AI chats, giving parents oversight on AI interactions and content moderation across Messenger, Instagram, and WhatsApp.
AI chatbots are rapidly replacing human call center agents in India, reshaping customer support operations and workforce dynamics.
Similarweb launches GenAI Toolkit to help brands monitor visibility and traffic from AI chatbots like ChatGPT and Google’s AI Overviews.
Winning With AI is India’s first AI literacy book with its own chatbot. The book offers a practical five-part framework for everyday AI use, blending ethics, strategy, and accessibility.
Meta is testing AI chatbots that message users first, aiming to reshape digital engagement across its social platforms.
WhatsApp is testing new Meta AI features that can summarize long chats and assist with writing responses, aiming to boost productivity and ease of use.
