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Gaurav Srivastava, IndusInd General

  The Customer Is the Best CX Teacher, Says IndusInd General’s Gaurav Srivastava

  • by Nicole Fernandes
  • Oct 7, 2026

IndusInd General Insurance’s Gaurav Srivastava discusses his career journey, customer-first CX, AI, self-service and the changing expectations of insurance customers.

Bengaluru Engineer Uses AI to Detect Potholes

  Bengaluru Engineer Uses AI to Detect Potholes and Identify Responsible Contractors

  • by Martech Desk
  • Aug 17, 2026

Bengaluru engineer Gaurav Sen demonstrates an AI system that detects potholes, checks government contracts and prepares structured civic complaints.

Rishab Mukherjee, Chief Marketing Officer, KFC South Asia

  KFC South Asia Appoints Rishab Mukherjee as Chief Marketing Officer

  • by Martech Desk
  • Jul 10, 2026

KFC South Asia has appointed former P&G executive Rishab Mukherjee as Chief Marketing Officer to lead regional marketing strategy and brand growth.

How Talabat Is Using AI and Data to Expand Its Cloud Kitchen Business

  How Talabat Is Using AI and Data to Expand Its Cloud Kitchen Business Across MENA

  • by Martech Desk
  • Jun 10, 2026

Talabat Kitchens is leveraging AI, data analytics and strategic partnerships to expand cloud kitchen operations and improve food delivery experiences across MENA.

Saurabh Vijay, CEO, IndiaAI Mission

  UIDAI Chief Saurabh Vijay Gets Additional Charge as IndiaAI Mission CEO

  • by Martech Desk
  • Jun 3, 2026

UIDAI CEO Saurabh Vijay has been given additional charge as CEO of the IndiaAI Mission, strengthening leadership for India’s AI strategy.

Google AI Mode to Simplify Restaurant Reservations in India

  Google AI Mode to Simplify Restaurant Reservations in India

  • by Martech Desk
  • Apr 13, 2026

Google is testing an AI-powered mode in India that enables users to make restaurant reservations through an automated, conversational interface.

UpGrad–Unacademy Deal Signals Consolidation

  UpGrad–Unacademy Deal Signals Consolidation in India’s Edtech Market

  • by Martech Desk
  • Mar 17, 2026

UpGrad has signed a term sheet to acquire rival Unacademy in an all-stock deal, reflecting consolidation in India’s edtech sector amid a broader funding reset.

Burger King Tests AI Assistant

  Burger King Tests AI Assistant to Monitor Customer Interactions

  • by Martech Desk
  • Feb 28, 2026

Burger King is testing an AI assistant to monitor customer interactions and enhance service quality across select outlets.

How GenAI Is Cooking Up the Next Wave of Restaurant Marketing

  How GenAI Is Cooking Up the Next Wave of Restaurant Marketing

  • by Anupama Mitra
  • Nov 18, 2025

Generative AI is transforming India’s restaurant marketing with personalised discovery, automated journeys, smarter campaigns and 24/7 customer engagement.

Saurabh Chakraborty, Senior Director & Head of AI Engineering, McDonald’s

  Saurabh Chakraborty Appointed Senior Director and Head of AI Engineering at McDonald’s

  • by Martech Desk
  • Oct 17, 2025

McDonald’s appoints Saurabh Chakraborty as Senior Director and Head of AI Engineering to advance AI innovation and digital transformation.

Square Expands Restaurant Platform With AI Voice Ordering and Bitcoin Payments

  Square Expands Restaurant Platform With AI Voice Ordering and Bitcoin Payments

  • by Martech Desk
  • Oct 9, 2025

Square launches AI voice ordering and Bitcoin tools for restaurants, expanding its digital payments platform with fee-free crypto options until 2026.

Zilloit Raises ₹2.75 Crore Seed Round for India's Going-Out SaaS Platform

  Zillout Raises ₹2.75 Crore Seed Round for India's Going-Out SaaS Platform

  • by Martech Desk
  • Oct 8, 2025

ZillOut, India’s nightlife AI SaaS platform, raises ₹2.75 crore in seed funding to scale its venue operations, guest intelligence, and expansion across India and Southeast Asia

Prasar Bharati Partners Collective Media Network to Showcase India’s First AI Band, Trilok

  Prasar Bharati Partners Collective Media Network to Showcase India’s First AI Band, Trilok

  • by Martech Desk
  • Oct 1, 2025

Prasar Bharati partners with Collective Media Network to showcase Trilok, India’s first AI-powered band, on Doordarshan, Akashvani, and WAVES OTT, bringing AI-driven music to millions.

Aurasell Debuts World’s First AI-Native CRM Platform

  Aurasell Debuts World’s First AI-Native CRM Platform with $30 Million Backing

  • by Martech Desk
  • Aug 28, 2025

Aurasell launches the world’s first AI-native CRM with $30M seed funding, promising predictive insights, automation, and personalization for global enterprises.

Seismic and Salesforce Expand AI Offerings with Aura AI for Agentforce

  Seismic and Salesforce Expand AI Offerings with Aura AI for Agentforce

  • by Martech Desk
  • Aug 25, 2025

Seismic and Salesforce launch Aura AI for Agentforce to boost B2B sales efficiency with AI-driven personalization, automation, and decision support.

EY India Appoints Gaurav Bhalotia as CTO

  EY India Appoints Gaurav Bhalotia as CTO to Drive Aggressive AI Expansion

  • by Martech Desk
  • Aug 19, 2025

EY India appoints Gaurav Bhalotia as CTO to lead its AI-driven expansion, marking a strategic push toward technology-led consulting and digital transformation in India.

OpenAI to Launch AI-Powered Browser ‘Aura’

  OpenAI to Launch AI-Powered Browser ‘Aura’ to Compete with Google Chrome

  • by Martech Desk
  • Jul 17, 2025

OpenAI is reportedly developing an AI-powered browser named Aura, designed to rival Google Chrome and redefine web search using conversational AI and intelligent automation.

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