Zest launches an AI restaurant concierge that recommends dining options, combines group preferences and books tables through text messages using connected reservation platforms.
Can AI-powered MarTech make every buying experience personal? Research from Salesforce, Deloitte, Adobe and others reveals the benefits and challenges of AI-driven customer journeys.
Are brands becoming too automated to feel human? New research from Salesforce, Adobe, Canva and Capgemini examines how AI is reshaping personalisation, customer trust and human interaction.
As AI makes advertising more personalised, are brands crossing consumer boundaries? Industry research examines the balance between relevance, privacy and trust.
AI is making marketing faster, but is it delivering better results? Research reveals gaps in creativity, personalisation, customer experience and measurable ROI.
yuu and dentsu Hong Kong have launched yuu-moji, an AI-powered campaign that turns members' interests and everyday moments into personalised digital identities.
Aditya Birla Fashion is evaluating PointAI’s one-second AI virtual try-on and Fashion Advisor technology for potential use across its retail network.
OpenAI has introduced new settings that allow users to adjust ChatGPT’s warmth and enthusiasm, marking a step toward greater personalisation of AI interactions.