PhonePe is expanding AI across consumer payments, merchant tools, fraud operations and internal workflows as it increases automation across its digital ecosystem.
WhatsApp is rolling out bill payments in India through Bharat Connect, giving users access to 22,722 billers across 30 categories within the app.
NPCI is reportedly developing a framework that could allow AI agents to make limited UPI payments under user-defined rules, spending limits and safeguards.
Cashfree launches Relay, an AI agent platform that automates cart recovery, failed payments, COD confirmation, subscription dunning and disputes for SMBs.
HSBC will establish a Global AI Centre of Excellence in Singapore, hiring over 100 AI specialists to develop scalable banking solutions for wealth, payments and treasury.
Pine Labs has launched P3P, an AI-powered payment protocol designed to simplify UPI transactions and improve digital payment experiences.
Visa has integrated its payment network with ChatGPT, enabling AI-assisted shopping and bringing conversational commerce closer to mainstream adoption.
Paytm plans to hire 4,000 employees as it expands AI capabilities, merchant services and financial products to support its next phase of growth.
PhonePe launches an AI-powered integration layer to simplify merchant operations, automate workflows, and improve digital business efficiency.
American Express plans to acquire AI startup Hyper to strengthen its expense management and enterprise financial solutions.
BharatPe has appointed Himanshu Verma as head of its POS business to expand offline payments and strengthen merchant focused financial solutions.
Razorpay partners with Anthropic to build AI agents using Claude, aiming to automate payment operations and financial workflows for businesses.
OpenAI partners with Pine Labs to build agentic commerce in India by embedding AI agents into payment systems, enabling autonomous commerce tasks.
Mastercard has appointed Deepanshu Arora to strengthen its technology risk leadership as it sharpens focus on digital resilience, cybersecurity and regulatory readiness.
PayPal and Microsoft launch Copilot Checkout, combining AI-assisted shopping with integrated payments to streamline online purchases.
Indian brands are increasingly driving discovery and conversion through WhatsApp and Instagram DMs, creating “shadow funnels” that operate outside traditional websites and analytics.
Setu launches an agentic bill payments system designed to automate monthly billing, reduce user workload and improve payment reliability across financial services.
PhonePe has partnered with OpenAI to integrate ChatGPT into its app, offering AI powered assistance to millions of users across India.
BharatPe appoints Ajit Kumar as Chief Technology Officer to strengthen its technology and innovation strategy for the next phase of fintech growth.
Razorpay, NPCI, and OpenAI unveil India’s first AI-powered agentic payments system on ChatGPT, redefining digital transactions with conversational UPI and intelligent automation.
Square launches AI voice ordering and Bitcoin tools for restaurants, expanding its digital payments platform with fee-free crypto options until 2026.
Visa launches whitepaper on Agentic AI at Global Fintech Fest 2025, outlining a $175B autonomous commerce future powered by trust, security, and consumer empowerment.
Pelocal raises $5M to expand AI-powered fintech solutions in India, focusing on SMEs, risk management, and financial inclusion.
