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Tags: Consumer-behaviour

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Sooraj Balakrishnan,  Head of Marketing, Acer India and Bangladesh

  Marketing Has an AI Problem Few Are Talking About: Acer's Head of Marketing

  • by Brij Pahwa
  • Aug 11, 2026

Acer India and Bangladesh Head of Marketing Sooraj Balakrishnan discusses AI search, GEO, personalisation and why consumer understanding must remain human.

Will AI Break Brand Loyalty? Marketers May Need a New Playbook

  Will AI Break Brand Loyalty? Marketers May Need a New Playbook

  • by Anupama Mitra
  • Aug 7, 2026

AI agents are reshaping brand loyalty by making product comparison and switching easier, pushing marketers to rethink personalisation, trust and customer retention.

Gartner

  Marketers Face AI Content Overload as Quality Concerns Grow, Says Gartner

  • by Martech Desk
  • Jun 11, 2026

Gartner warns that rising volumes of AI-generated content could lead to audience fatigue, pushing marketers to focus more on quality and relevance.

Consumers Like AI Content Until They Know It’s AI

  Consumers Like AI Content Until They Know It’s AI

  • by Anupama Mitra
  • Jun 5, 2026

Consumers often prefer AI-generated content in blind tests, but trust and engagement can decline once they learn the content was created by AI.

Why We Trust AI Even When It Makes Things Up

  Why We Trust AI Even When It Makes Things Up

  • by Anupama Mitra
  • May 11, 2026

AI adoption is rising despite growing concerns around hallucinations, misinformation and trust in generative AI systems.

AI in Marketing Risks Damaging Brand Trust

  AI in Marketing Risks Damaging Brand Trust, New Study Reveals

  • by Martech Desk
  • Apr 11, 2026

A new report finds visible AI in marketing is four times more likely to erode brand trust than build it, raising concerns for marketers.

From Push to Pull: How Customer First Marketing Is Powering Modern Brands

  From Push to Pull: How Customer First Marketing Is Powering Modern Brands

  • by Anupama Mitra
  • Jan 12, 2026

As consumers avoid interruption, brands are shifting from push to pull marketing. Here’s how customer-first strategies are powering modern brand growth.

Is AI Making Indian Consumers Lazy or Smarter?

  Is AI Making Indian Consumers Lazy or Smarter?

  • by Anupama Mitra
  • Dec 10, 2025

AI adoption in India is rising fast, reshaping daily habits and shopping decisions. This story examines whether AI is empowering consumers or creating new dependencies.

Do Consumers Really Want to Talk to Bots?

  Do Consumers Really Want to Talk to Bots?

  • by Anupama Mitra
  • Oct 23, 2025

Consumers remain divided on AI chatbots — efficiency and cost drive adoption, but human interaction is still preferred for complex or emotional issues.

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