NextEra, backed by LTIMindtree, partners with ServiceNow to drive AI-powered digital transformation across enterprises and governments in the MENA region.
Salesforce enters IT service management with an agentic AI platform, challenging ServiceNow by unifying IT workflows, CRM, and automation in its Winter ’26 release.
ServiceNow appoints Tirthankar Dutta as Director and Head of Cybersecurity, AI and Automation Engineering to strengthen enterprise security and workflow automation.
ServiceNow's AI deals now contribute 23% of revenue, challenging Indian IT firms to accelerate AI adoption and shift toward product-based models.
