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India’s Biggest Brands Are Teaching AI to Speak Local

  India’s Biggest Brands Are Teaching AI to Speak Local

  • by Anupama Mitra
  • Jun 24, 2026

India’s biggest brands are investing in multilingual AI as regional languages, voice interactions and mixed-language communication reshape digital adoption.

PhonePe Introduces AI-Powered Integration Layer

  PhonePe Introduces AI-Powered Integration Layer for Merchants

  • by Martech Desk
  • May 7, 2026

PhonePe launches an AI-powered integration layer to simplify merchant operations, automate workflows, and improve digital business efficiency.

PhonePe Rolls Out AI-Powered Search Built

  PhonePe Rolls Out AI-Powered Search Built on Microsoft Foundry

  • by Martech Desk
  • Feb 23, 2026

PhonePe has rolled out an AI-powered search feature built on Microsoft Foundry to improve user discovery and navigation across its fintech platform.

PhonePe Partners with OpenAI to Integrate ChatGPT for Enhanced In-App Assistance

  PhonePe Partners with OpenAI to Integrate ChatGPT for Enhanced In-App Assistance

  • by Martech Desk
  • Nov 14, 2025

PhonePe has partnered with OpenAI to integrate ChatGPT into its app, offering AI powered assistance to millions of users across India.

Loyalty 2.0: How UPI, Wallets, and AI Are Rewriting Customer Retention

  Loyalty 2.0: How UPI, Wallets, and AI Are Rewriting Customer Retention

  • by Anupama Mitra
  • Sep 15, 2025

UPI-linked wallets and AI-powered personalization are reshaping loyalty in India, driving seamless rewards, higher engagement, and measurable retention across payments, retail, and services.

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