PhonePe, Myntra and MediBuddy

Benevolve is expanding the use of its artificial intelligence-powered talent intelligence platform among digital-native companies including PhonePe, Myntra and MediBuddy, as businesses increasingly use workforce data to identify skills gaps, manage performance and plan internal talent movement.

The HR technology company offers a configurable platform designed to help organisations gain visibility into employee capabilities and make data-driven workforce decisions. Its tools cover areas including skills intelligence, workforce planning, internal mobility, career development, performance management, compensation planning, rewards and recognition, and succession planning.

The platform is aimed at companies moving towards skills-first workforce models, where employee capabilities and emerging skill requirements play a larger role in hiring, development and internal movement than conventional job structures alone.

For digital-native businesses, the approach is intended to provide a more current view of workforce capabilities as technology requirements and organisational priorities change.

PhonePe has used Benevolve to support its performance management processes. Janani Natarajan, Head of People Product & Tech at PhonePe, said the company needed a platform that could adapt to changing requirements as the business scaled while maintaining the employee experience.

According to Natarajan, Benevolve worked with PhonePe to develop a solution aligned with its internal processes, helping simplify performance reviews and make the experience more intuitive for employees.

MediBuddy has used the platform to analyse workforce and performance information. Seema Vijay Singh, Head of People & Culture at MediBuddy, said Benevolve had helped the company identify performance patterns across roles and career levels, providing information for more structured talent decisions.

Myntra, meanwhile, has worked with Benevolve on SkillVerse, an AI-powered internal talent marketplace. The platform is designed to allow employees to discover learning pathways, mentorship opportunities, projects and internal career options while providing leaders with skills-based workforce insights.

Benevolve's technology also focuses on identifying emerging skill requirements and supporting continuous employee development. Its broader proposition is to connect talent intelligence with workforce planning rather than keeping employee data primarily within traditional systems of record.

The platform is configurable to an organisation's existing talent processes and can integrate with current HR systems. Benevolve says individual modules can be deployed in under two months, although implementation timelines can vary depending on organisational requirements. The company also lists ISO 27001 certification and SOC 2 compliance as part of its enterprise security framework.

The adoption comes as AI changes both workforce requirements and the technology used by HR teams. Companies are increasingly exploring AI-based systems to map employee capabilities, identify potential skills shortages and support decisions around career development and internal mobility.

Benevolve founder and CEO Aditya Singh said digital-native businesses require real-time workforce visibility as technologies, skills and business priorities continue to evolve.

For Benevolve, deployments across PhonePe, Myntra and MediBuddy demonstrate how talent intelligence is moving into operational HR workflows, with AI being applied not only to recruitment but also to managing and developing existing workforces.

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