Airbnb is expanding into hotels while increasing AI use for host onboarding, customer support and platform operations globally.
Crystal Cruises is expanding its luxury travel strategy with personalised digital experiences and premium customer engagement initiatives.
AI is rapidly transforming travel planning, discovery and customer support as travelers increasingly rely on conversational tools and smart recommendations.
MakeMyTrip has upgraded its AI travel assistant Myra with end-to-end booking features to simplify trip planning and customer support.
Dubai-based Visarun.ai is expanding into India with AI-powered visa and travel automation solutions for travellers.
Pickyourtrail has appointed Janani Kandaswamy as Head of Marketing to lead brand and growth initiatives.
Coforge has launched AI platforms VoyagerAI and FlightFlexAI to improve airline customer experience and operational efficiency.
Google Maps has introduced its AI-powered Ask Maps feature in India to enhance travel discovery and navigation.
Cleartrip has appointed Pallavi Saxena as Chief Marketing and Revenue Officer to lead marketing strategy and drive revenue growth.
Airbnb is set to roll out large language model features to improve search, recommendations and trip planning within its platform.
EaseMyTrip names industry veteran Manmeet Ahluwalia as CMO to strengthen brand strategy, customer engagement and global growth.
