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Tags: Paytm

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Loyalty 2.0: How UPI, Wallets, and AI Are Rewriting Customer Retention

  Loyalty 2.0: How UPI, Wallets, and AI Are Rewriting Customer Retention

  • by Anupama Mitra
  • 5 days ago

UPI-linked wallets and AI-powered personalization are reshaping loyalty in India, driving seamless rewards, higher engagement, and measurable retention across payments, retail, and services.

Vijay Shekhar Sharma - Paytm CEO

  Paytm Charts Path to Become AI-First, Says Founder Vijay Shekhar Sharma

  • by Martech Desk
  • Jul 13, 2025

Paytm CEO Vijay Shekhar Sharma announces plan to make the company AI-first, aiming to embed artificial intelligence across all services and operations.

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