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Tags: Consumer-complaints

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AI Is Empowering Consumers to Complain, and Brands Are Bracing for Impact

  AI Is Empowering Consumers to Complain, and Brands Are Bracing for Impact

  • by Anupama Mitra
  • Dec 23, 2025

AI-powered tools are enabling consumers to generate sharper, more persuasive complaints, forcing brands to rethink customer service, trust, and response strategies in the age of generative AI.

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