AI-powered tools are enabling consumers to generate sharper, more persuasive complaints, forcing brands to rethink customer service, trust, and response strategies in the age of generative AI.
Kansai Nerolac has launched a generative AI-led digital campaign for Nerolac Perma NoHeat, using technology-driven storytelling to highlight heat reduction benefits.
WPP CEO Cindy Rose is simplifying the company’s structure to improve agility and prepare the global advertising group for an AI-driven future.
Leading technology firms warn that prolonged visa delays could weaken the US artificial intelligence workforce and slow innovation in critical AI research and development.
