Microsoft has expanded its partnerships with India’s major IT services companies to accelerate the global shift toward agentic AI, a new category of systems designed to plan, reason and act autonomously within business environments. The company said that Indian technology firms will play a central role in helping enterprises adopt next generation AI capabilities built on Microsoft’s cloud and AI platforms. The initiative reflects India’s growing influence in the global AI services market and the rising demand for advanced automation tools across industries.
The technology giant announced that it will work closely with leading Indian IT firms to co develop solutions, modernise enterprise workflows and support large scale AI transformation projects for customers worldwide. The partnerships cover multiple areas including application development, cybersecurity, cloud integration, digital operations, customer support and industry specific solutions. Microsoft said the objective is to help organisations move beyond experimentation and adopt agentic systems as part of core business operations.
Agentic AI represents the next phase of enterprise automation, where systems can independently analyse data, make decisions and execute tasks with minimal human intervention. Microsoft believes the technology will transform sectors such as banking, healthcare, retail, manufacturing, logistics and telecommunications by improving efficiency and reducing operational complexity. The company has committed 17.5 billion dollars to accelerate global AI development, including investments in infrastructure, research and ecosystem partnerships.
Indian IT majors are expected to play an important role due to their global delivery capabilities, engineering expertise and deep presence across enterprise technology stacks. These firms already manage large scale transformation projects for global clients and are investing heavily in AI engineering, cloud services and automation frameworks. Microsoft’s collaboration aims to combine these strengths with its agentic AI foundation models, orchestration systems and security frameworks.
Microsoft stated that India has become a key market for AI adoption due to the scale of its digital economy, mature IT workforce and readiness to experiment with new technologies. The company highlighted that Indian enterprises are deploying AI for customer service, financial operations, supply chain management and business intelligence. With agentic AI, Microsoft expects adoption to accelerate further as organisations seek to automate complex workflows that require reasoning and adaptive behaviour.
The company’s partnerships with Indian IT firms will include training programs, co innovation labs and dedicated engineering teams focused on agentic AI deployment. Microsoft plans to provide access to its latest models, compute infrastructure and development tools to support solution building. The partnerships will also help IT firms strengthen their consulting capabilities, enabling them to guide customers through the transition to autonomous systems.
Industry analysts say the move underscores India’s strategic importance in the global AI services landscape. Indian IT companies manage a significant share of outsourced technology operations for multinational enterprises, making them natural partners for AI driven transformation. As businesses explore the potential of agentic systems, demand for implementation expertise, governance frameworks and operational support is expected to increase.
Agentic AI could reshape enterprise workflows by enabling systems to manage multi step processes such as onboarding, compliance monitoring, customer queries, procurement and financial reconciliation. Unlike traditional automation, agentic systems can adapt to new information, learn from interactions and coordinate actions across software environments. Microsoft said that its recent investments in AI infrastructure will support these capabilities at scale.
Microsoft’s 17.5 billion dollar AI commitment reflects the company’s long term vision to build a global network of compute and AI services. The investment includes the expansion of data centers, research programs, developer tools and partnerships across multiple countries. India is one of the beneficiaries of this investment, with Microsoft planning to deepen its presence and support local talent development through skilling and certification initiatives.
Experts note that agentic AI raises new questions around governance, safety and accountability. Microsoft said that its collaboration with IT partners will include developing responsible AI frameworks, monitoring systems and audit tools to ensure that automated workflows remain compliant with regulatory and ethical standards. The company emphasised that agentic systems are designed to augment human decision making rather than replace human oversight.
Indian IT firms have welcomed the partnership as an opportunity to expand their AI service portfolios and tap into the growing demand for automation. These companies have been developing accelerators, integration tools and domain specific AI modules that can be layered on top of Microsoft’s models. The partnership is expected to strengthen India’s position as a global delivery center for AI transformation.
The collaboration also aligns with India’s broader ambitions to build leadership in AI research, innovation and enterprise deployment. With rapid digitalisation across sectors, the country has become a testing ground for large scale AI use cases. Microsoft believes that working with Indian IT firms will help accelerate adoption both in India and internationally.
Microsoft said it will continue to expand its partner ecosystem in India and invest in tools that make AI deployment simpler and more secure for enterprises. As global organisations prepare for the next phase of AI adoption, the company expects agentic systems to become a central component of digital transformation strategies.
The expanded partnerships mark a significant step in Microsoft’s efforts to shape the global AI market. By working with Indian IT leaders, the company aims to accelerate the development and deployment of technologies that can manage enterprise tasks with greater autonomy, intelligence and efficiency. Microsoft said that the collaboration will help organisations unlock new productivity gains while preparing for the future of AI driven operations.