Cognizant has announced the launch of a new Artificial Intelligence Lab in Bengaluru, expanding its research and development capabilities in one of the country’s leading technology hubs. The company said the facility will play a central role in advancing enterprise AI, enabling clients to experiment with new applications, test emerging models and accelerate the deployment of AI driven solutions across industries. The investment underscores Cognizant’s broader strategy to scale its AI initiatives globally and strengthen India’s position in the company’s innovation roadmap.
The Bengaluru AI Lab will focus on applied research, model development, prototyping and industry specific solution testing. Cognizant said the centre is designed to support rapid experimentation, allowing enterprises to evaluate use cases ranging from automation and decision intelligence to generative AI and customer engagement technologies. The company aims to help clients move beyond pilot projects by offering an environment where models and systems can be validated for performance, security and scalability before full deployment.
The AI Lab will also work closely with Cognizant’s global teams to co develop frameworks, tools and methodologies that support responsible AI adoption. As organisations expand their use of machine learning and generative technologies, the need for governance, auditability and risk management has become increasingly important. Cognizant said the lab will play a role in developing best practices for safe and transparent AI operations, ensuring compliance with regulatory and ethical standards.
In addition to the AI Lab, Cognizant has launched the Cognizant Moment Studio, a collaborative space designed to help enterprises explore new customer interaction models, content generation techniques and digital experience concepts. The studio will work alongside the AI Lab to develop prototypes that blend creativity with automation capabilities, particularly in areas such as marketing, retail engagement, communications and product design.
Cognizant said the expansion reflects rising demand from enterprises that are investing in AI to modernise operations, improve efficiency and unlock new sources of value. As companies generate more data and seek to simplify complex workflows, AI adoption has grown across sectors including financial services, healthcare, retail, manufacturing and logistics. The Bengaluru facility will support these industries by offering tailored solutions that address operational, analytical and customer facing challenges.
India continues to be a major centre of engineering and AI expertise for Cognizant. The company noted that its India based teams play a key role in model development, data engineering, cloud integration and digital transformation programs delivered to clients worldwide. With the launch of the new AI Lab, Cognizant aims to deepen its research capabilities and provide a structured environment for developing advanced AI products and services.
The company said it plans to use the facility to accelerate work on large language models, generative AI tools, agent based systems and multimodal applications. These technologies are increasingly being integrated into enterprise workflows to support tasks such as content creation, documentation processing, customer service automation and predictive analysis. Cognizant noted that the lab will help refine these capabilities and ensure they are compatible with enterprise scale requirements.
Industry analysts say the move strengthens Cognizant’s position in the competitive enterprise AI services market. Global demand for AI expertise continues to rise as companies navigate the complexities of integrating machine learning systems into existing technology stacks. Service providers with strong research environments and domain experience are expected to play an important role in helping organisations adopt AI responsibly and efficiently.
The Bengaluru AI Lab will also contribute to workforce development initiatives. Cognizant said it plans to use the facility to train engineers, designers, data scientists and domain experts in next generation AI capabilities. The company will provide hands on programs, workshops and collaborative sessions that allow teams to test new tools, understand emerging architectures and gain experience with advanced model deployment.
As part of its strategy, Cognizant aims to build partnerships with academic institutions, technology companies and research groups to support innovation. The company said that partnerships will strengthen access to talent, foster cross industry collaboration and accelerate solution development. Bengaluru, with its strong ecosystem of universities, startups and global technology firms, provides a favourable location for such initiatives.
Cognizant highlighted that its new AI Lab is designed to support real world experimentation rather than theoretical research. Enterprises will be able to co create solutions with Cognizant engineers, test them under realistic conditions and refine them before rolling out at scale. This approach is expected to reduce implementation risks and help organisations achieve faster time to value from their AI investments.
The company added that the Cognitive Computing and Analytics practices within Cognizant will work closely with the Bengaluru facility to align research efforts with client needs. As AI technologies evolve rapidly, the lab will focus on delivering practical, measurable outcomes tied to performance improvement, cost optimisation and enhanced customer experiences.
The launch of the AI Lab and Moment Studio reflects Cognizant’s strategy to integrate innovation hubs into its global service delivery network. These hubs support the company’s ambition to help clients adopt AI as a core component of modern enterprise operations. With increasing interest in generative AI and autonomous systems, Cognizant expects the demand for specialised facilities and skilled teams to continue rising.
The company said that the new investments reaffirm its commitment to India as a long term centre for engineering excellence and AI leadership. As global businesses accelerate digital transformation, Cognizant believes the Bengaluru AI Lab will play an essential role in shaping the next phase of enterprise AI development.