Gupshup has launched a self-serve Voice AI platform that lets enterprises build multilingual AI agents for support, sales, payments and operational calls.
OpenAI adds an Apple Messages plug-in to ChatGPT on Mac, allowing users to search conversations, draft replies and send iMessage, SMS and RCS texts.
Google and Airtel collaborate to deploy AI-driven spam detection on RCS messaging in India, aiming to improve user safety and trusted business communication.