HDFC Bank is expanding AI adoption with its in house GenAI platform, Neev, to improve customer service, operations, lending and enterprise productivity.
HDFC Bank is building an omnichannel MarTech foundation to power AI-driven personalization, customer context and autonomous marketing at enterprise scale.
HDFC Bank appoints Srajan Tiwari as Senior Vice President to strengthen investment analytics and data driven decision making capabilities.
HDFC Bank appoints Shivraj Alure as Vice President, strengthening leadership across strategy, digital initiatives and customer focused banking operations.
HDFC Bank elevates Sameer Ratolikar as Group Head and Chief Information Security Officer, reinforcing its focus on cybersecurity and digital risk management.
AI in FX is evolving from basic chatbots to smart doers that drive acquisition, personalisation, compliance-safe automation and better customer outcomes.
Indian brands are trimming bloated MarTech stacks — focusing on fewer, smarter, ROI-driven tools to boost efficiency, cut costs, and enhance customer experience.
AI is reshaping India’s martech, set to hit $93.88B by 2030. Brands adopt AI agents, unified data, and regional personalization to boost ROI and trust.
From stitched stacks to ethical AI, here’s how India's largest private bank builds magical customer experiences at scale.
