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Tags: Brand-reputation-management

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The New Crisis: When AI Starts Saying the Wrong Thing About Your Brand

  The New Crisis: When AI Starts Saying the Wrong Thing About Your Brand

  • by Anupama Mitra
  • Jan 1, 2026

AI tools are reshaping brand perception by answering consumer questions—sometimes incorrectly. How AI misinformation is creating a new, silent brand crisis.

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