Bloomreach and Snowflake Partner for Personalized Customer Journeys with Unified Data
Bloomreach & Snowflake Partnership for AI-Driven Customer Data Activation

In a strategic move to enhance marketing personalization at scale, Bloomreach, a leading digital experience platform, has partnered with Snowflake, the Data Cloud company, to offer a seamless integration aimed at unifying customer data and enabling AI-driven activation across the customer journey.

The collaboration leverages Bloomreach’s marketing and e-commerce personalization capabilities with Snowflake’s scalable and secure data infrastructure. This integration allows brands to activate real-time customer insights directly from their data cloud, enabling personalized experiences across multiple channels—from email campaigns and on-site content to SMS and mobile apps.

Real-Time Data Activation at Scale

With the new integration, marketers can unify siloed data sources—such as website interactions, product catalog data, and transaction histories—within the Snowflake platform and use Bloomreach Engagement to drive real-time activations. These activations are powered by AI models trained on behavioral patterns and historical data, providing marketers with precise audience segmentation, predictive analytics, and dynamic personalization options.

This empowers businesses to move from a traditional campaign-based approach to a real-time, trigger-based system that responds instantly to customer behavior. The integration also supports compliance with data privacy frameworks, such as GDPR and CCPA, by allowing data to remain within the secure Snowflake environment while being processed by Bloomreach’s marketing automation tools.

Enhanced Efficiency and Speed to Market

One of the most notable benefits of this integration is increased speed to market. Marketers can now build and execute campaigns without relying heavily on IT teams to extract and structure customer data. The pre-built integration allows marketing teams to directly query and activate customer segments in Snowflake using Bloomreach’s intuitive interface.

The integration reduces data duplication and minimizes lag in personalization, resulting in more relevant user experiences and improved marketing ROI. Brands can also use Bloomreach’s built-in AI to analyze customer lifetime value, churn risk, and product affinity in real-time, helping marketers design more impactful and timely campaigns.

Industry Response

Speaking about the integration, Krish Mantripragada, Chief Product Officer at Bloomreach, stated, “This partnership allows us to bring together the power of a best-in-class data cloud with our real-time personalization engine. Marketers no longer have to choose between rich data sets and the ability to act on them quickly.”

From Snowflake’s end, Adrian Bolosan, Industry Principal for Retail & CPG, emphasized, “With this collaboration, we’re enabling our joint customers to accelerate their digital transformation by unlocking real-time personalization grounded in trusted data.”

Strategic Implications for Martech

The partnership comes at a time when marketers are increasingly pressured to deliver hyper-personalized experiences while maintaining operational efficiency and adhering to evolving data privacy standards. By combining Bloomreach’s customer data engine and omnichannel execution capabilities with Snowflake’s performance-driven cloud architecture, the alliance offers a robust foundation for AI-enhanced marketing strategies.

This move also reflects a broader industry trend of composable Martech stacks, where brands seek interoperable platforms that allow flexible and scalable integration of data, AI, and execution layers.