TCS to Lay Off 12,000 Employees Amid AI-Driven Workforce Realignment
TCS to Lay Off 12,000 Employees

Tata Consultancy Services (TCS), India’s largest IT services provider, has announced plans to lay off over 12,000 employees by the end of FY26, in what the company terms a "strategic workforce realignment." The move, significantly impacting mid- and senior-level staff, underscores the sweeping changes in the IT sector driven by rapid adoption of Artificial Intelligence (AI) and automation tools.

AI Shift Triggers Restructuring

According to multiple media reports, the decision stems from a broader shift in TCS’s operational model, with AI and advanced automation tools increasingly taking over roles that were once human-dependent. Sources close to the development indicate that many mid-management and legacy system roles are becoming redundant due to AI-led efficiencies, as clients demand faster and more cost-effective delivery models.

While TCS has not officially specified AI as the sole reason, internal communications reportedly cite “emerging technology transformations” and “client restructuring needs” as key drivers. The layoffs are expected to be phased and implemented department-wise, with the bulk of the reduction hitting mid to senior professionals across non-billable functions, project management, and delivery operations.

Business-Driven Optimization, Not Just AI

Experts point out that while AI is a critical factor, the downsizing is also part of a larger business realignment strategy aimed at sustaining profit margins in a competitive global IT market. With shrinking client budgets, greater reliance on automation, and pressure to improve agility, many large IT firms—including Infosys and Wipro—are realigning workforce compositions.

In a statement to the press, TCS emphasized its continued focus on talent reskilling and digital transformation: “As we pivot to meet the demands of a new digital economy, we remain committed to supporting our employees through upskilling and redeployment wherever possible.”

Impact on India’s IT Job Landscape

This move by TCS has sparked wider industry discussions about the future of jobs in India's IT sector. Mid-level employees, particularly those with 10–20 years of experience in traditional software services or project coordination, are considered most vulnerable.

“AI is transforming job definitions faster than organizations can reskill their people,” said a Bengaluru-based HR consultant. “What’s happening at TCS could become the template for other tech giants.”

With more firms investing in generative AI, large language models (LLMs), and low-code/no-code platforms, the demand for human intervention in repetitive tasks, testing, documentation, and even some coding functions is decreasing.

Reskilling and Redeployment Measures

TCS has also reportedly stepped up internal learning and development initiatives to support employees at risk. The company’s ‘Xcelerate’ program and similar upskilling platforms are being offered to encourage transitions into emerging roles such as prompt engineering, AI governance, data analysis, and cloud-based architecture.

However, industry observers believe that reskilling efforts, though commendable, may not be enough to absorb the volume of affected talent within a short timeframe. The challenge remains acute for professionals unable to adapt quickly to newer technologies.

A Sign of Industry-Wide Evolution

TCS’s move reflects a broader trend within the IT services ecosystem where firms are balancing digital transformation mandates with the realities of workforce optimization. Analysts forecast similar announcements from peers in the coming quarters as firms seek leaner, tech-driven operating models.

According to a NASSCOM report, over 30% of IT roles in India will undergo significant change by 2027 due to GenAI and automation. The need for strategic workforce realignment is being viewed as an inevitable step in preparing for this shift.

Final Outlook

As the dust settles, TCS’s decision is likely to have ripple effects not only across the Indian IT sector but also among aspiring tech professionals and education institutions. While the move presents challenges for many employees, it also offers a clear signal to reskill, upskill, and embrace the AI-first era.

The industry is at a crossroads—where legacy roles are disappearing, but new-age digital jobs are emerging rapidly. The key question remains: how fast can the workforce transform to stay relevant?